Update: gradual return of mutual obligation requirements for job seekers from 4 August 2020

This content was published on Tuesday 4 August 2020. There may be more recent updates available.

From 4 August 2020, Job seekers in all states and territories, except Victoria, must accept any offer of suitable paid work. Penalties may now apply if a job seeker refuses a job without a reasonable excuse.

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Job seekers with providers will have the following mutual obligation requirements:

  • undertake appointments with their employment services provider. This can be done online or over the phone or in exceptional circumstances in person.
  • agree to a Job Plan - the Job Plan sets out what a job seeker agrees to do while on payment and moving towards or back into employment.
  • undertake up to four job searches per month, tailored to local labour market conditions and
  • participate in training or other activities, either online or in person where safe to do so.

Job seekers in the Online Employment Service will be required to agree to their Job Plan and undertake up to four job searches per month.

All job seekers are encouraged to maintain contact with their employment services provider or log onto their jobactive dashboard regularly, to ensure they are aware of opportunities available for training, upskilling or employment.

Arrangements for Victorian job seekers

Mutual Obligation requirements for jobseekers in Victoria will remain unchanged and no penalties or suspensions will apply for any jobseeker for not meeting their requirements.

For more information about mutual obligation requirements, visit the DESE website:  https://www.dese.gov.au/covid-19/job-seekers.