Resources
New Employment Services update and Proposed Licensing System webinars frequently asked questions
New Employment Services update and Proposed Licensing System webinars frequently asked questions
New Employment Services update and Proposed Licensing System webinar 3 July 2020
This page provides the following resources:
Accessible version of the presentation for the New Employment Services Update and Proposed Licensing system webinar. Complete transcript of what was said throughout the presentation for the New Employment Services Update and Proposed Licensing system webinar. Power point presentation for the New Employment Services Update and Proposed Licensing system webinar. Please note that this is not accessible.Document
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New Employment Services Model Reference Group – Terms of Reference
Terms of Reference - New Employment Services Model Reference Group
New job seeker assessment framework
New job seeker assessment framework factsheet
Volunteer Online Employment Services Trial - Information for Participants (English)
English fact sheet for those who are or will be participating in the Volunteer Online Employment Services Trial.
Volunteer online employment services trial - Information for Providers
From 9 December 2019, some job seekers or ParentsNext participants will participate in the Volunteer Online Employment Services Trial. The Trial aims to test whether volunteers can self-manage effectively with online services and further tests the digital approach to service delivery.
New Employment Services Trial (NEST) – Defined Periods, Suspensions and Exits
There are a range of defined Periods in NEST which determine when Participants must participate in activities, which services a Participant should receive and whether NEST Providers are eligible for payments. Most of these periods are affected by periods of Suspension and Exits.
Suspensions are periods when Participants are not required to participate in services and Providers are not required to deliver services to them during that period although they may agree to do so in some circumstances.
Participants may be Exited if they are meeting their obligations or are no longer eligible for Trial Services. This will usually happen automatically but there are some instances when Providers can manually Exit Participants.
New Employment Services Trial (NEST) - Eligibility, Referral and Commencement
This Guideline outlines who is Eligible for Enhanced Services in the New Employment Services Trial (NEST).
Trial Providers must provide Participants with appropriate Services, taking into account their individual circumstances, to assist them to find employment and move off Income Support Payments.
New Employment Services Trial (NEST) Enhanced Services Assessments Guideline – Job Seeker Classification Instrument (JSCI) and Employment Services Assessment (ESAt)
All NEST Participants should have an accurate Assessment which reflects their current circumstances so that they receive the level of services most appropriate to their needs to help them move from welfare to work.
The Job Seeker Classification Instrument (JSCI) is a questionnaire which seeks to identify a Participant’s risk of becoming or remaining long term unemployed. It does this by providing an objective measure of a Participant’s relative labour market disadvantage based on the Participant’s individual circumstances.
The JSCI is also used to identify if a Participant has multiple or complex barriers to employment that may require further assessment via an Employment Services Assessment (ESAt).
JSCI responses, and where appropriate the ESAt, provide valuable information to help Providers to develop activities and assistance that can address a Participant’s circumstances and help them find work.
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New Employment Services Trial (NEST) - Managing Wage Subsidy Guideline
New Employment Services Trial (NEST) - Using the Employment Fund General Account
This Guideline outlines how to use the Employment Fund General Account (Employment Fund). The Employment Fund is a flexible pool of funds available to NEST Providers (Providers) to offer support tailored to the needs of Participants, employers and the local labour market. Each Provider receives credits they can use and then claim Reimbursement for the purchase of goods and services that genuinely support and assist Participants to gain the tools, and build the skills and experience they need to get and keep a job.
New Employment Services Trial Deed 2019-2022
This page includes a sample deed for the New Employment Services Trial Deed.
New Employment Services Trial Deed 2019-2022 Date of Effect 1 October 2019
New Employment Services Model
Government employment services are being transformed to deliver better services to job seekers and employers and a better system for providers. The new model is being trialled in two regions from July 2019 before being rolled out nationally from July 2022.
Workforce Australia – Information for business and industry
Workforce Australia supports business and industry with tailored recruitment and workforce planning, helping them find and hire the right people, with the right skills, at the right time.
This factsheet provides a summary of the services available for businesses and industry.
The next generation of employment services appendices
The appendices covers key additional information that supports the next generation of employment services discussion paper.
The next generation of employment services discussion paper
The discussion paper is provided as a historical record for interested stakeholders.
The discussion paper sets out key issues that were considered in the design of the (then) future employment services model. The Employment Services Expert Advisory Panel, national and international research, and user-centred design with users also informed this document.