Tomb of the Pharaohs

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Employer website: Tomb of the Pharaohs

Roles:

  • Retail assistants, ticketing, and floor walkers in Cairns City, Qld
  • Employment is permanent full-time or part-time at $24.10 per hour ($36.15 per hour on Sunday)

A face-to-face candidate information session will take place on Wednesday 14 May 2025.

If you are with Workforce Australia Services or Transition to Work and are interested in finding out more about this project, ask your provider to refer you to the information session.

If you are not registered with a provider, please email launchintowork@dewr.gov.au for more information.

Job description

Retail assistant

Tasks involved:

  • Customer service
  • Handling complaints and queries
  • Processing payments
  • Maintaining upkeep of the retail space

Ticketing

Tasks involved:

  • Receiving customers’ requests
  • Accepting payments
  • Issuing tickets, receipts and change
  • Answering enquiries
  • Contacting customers to cancel/confirm reservations

Floor walker

Tasks involved:

  • Ensuring museum rules are being followed
  • Assisting customers with queries

 

The employer is looking for people who:

  • are keen to learn
  • are reliable and punctual
  • have good communication skills
  • are friendly
  • are honest
  • are flexible to work on both weekdays and/or weekends.

Prerequisites required:

  • No pre-existing medical conditions that would prevent you from standing for long periods of time.
  • Ability to pass a police check and attain a Working with Children Check (i.e. blue card).
  • Ability to use computers.
  • Conversational level of English to be able to understand and accurately respond to customer enquiries.

Project details

Duration: 1 week
Project location: Cairns City, Qld
Number of positions on project: 10
Project start date: Monday 16 June 2025
Information session date: Wednesday 14 May 2025

Project activities

  • Life and workplace skills training tailored to the role.
  • Site tour at Cairns Aquarium to see firsthand how a tourist attraction operates and the various systems in place.
  • Mentoring to support your success during the project and when you commence in employment.