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Participant Surveys
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The department runs several surveys that ask participants about their experiences of Australian Government employment services and their progress with work and education.
Australian Universities Accord
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In November 2022, the Australian Government commissioned the Australian Universities Accord (the Accord), the broadest review of the higher education sector in 15 years.
TAFE Technology Fund
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The Australian Government has committed $50 million to improving TAFE campuses around Australia.
New complaints service
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The department wants to hear from you and seeks your feedback on the new complaints service for people using Workforce Australia pre-employment and employment services.
Measuring the progress of Australia’s vocational education and training sector
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The Australian Government has released the Outcomes Framework, designed to measure the success and progress of Australia’s vocational education and training (VET) sector.
International Engagement on Employment issues
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The Employment group informs the department's domestic policy work through multilateral engagement, conducting research and bilateral engagement.
National Skills Agreement Outcomes Framework Factsheet
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The National Skills Agreement Outcomes Framework factsheet explains some of the key elements of the Outcomes Framework and highlights some of the next steps.
National Skills Agreement Outcomes Framework
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The Outcomes Framework will track progress of the VET sector against the 9 Outcomes identified in the National Skills Agreement.
Trends in Federal Enterprise Bargaining - September quarter 2024
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Trends in Federal Enterprise Bargaining is a quarterly report containing data about the number of enterprise agreements made in the federal workplace relations system, as well as data about the number of employees covered and the level of wage inc
Anthony is helping others reach the success he’s achieved through VET qualifications and apprenticeships
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The Australian Government is working closely with states and territories to ensure the VET system works for students like Anthony Di Cristofaro, creating more opportunities to skill, reskill, and upskill, building pathways for lifelong learning.
New complaints service
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The Australian Government is strengthening the complaints service for people engaging with pre-employment and employment services.
Supervisor App Privacy Notice
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The Supervisor Application Privacy Notice below provides specific information about how the Department of Employment and Workplace Relations (the ’Department’) handles your Personal Information through use of the Supervisor Application.
Training Package Organising Framework (effective 1 July 2025)
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The Training Package Organising Framework sets out the Product and Process requirements that must be complied with for all national training package products.
Contact and Call Centres
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A contact and call centre is composed of a team of people who communicate with current and potential customers or clients. Contact includes inbound and/or outbound calls, webchat, and emails.
Logistics, Warehousing and Transport
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There are supply chains linked to every industry, including retail, food manufacturing, agriculture and mining. All goods and services are delivered through supply chains.
Children's education and child care
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Children’s education and child care has plenty of entry-level jobs. Training is available in most locations. Qualifications are portable across states and territories, so you can work anywhere in Australia.
National Skills Agreement: Vision and Principles
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The following vision statement and guiding principles for longer-term vocational education and training (VET) reform under a new National Skills Agreement have been agreed by Skills Ministers and endorsed by the National Cabinet on 31 August
National Skills Agreement Outcomes Framework
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The Outcomes Framework will track progress of the VET sector against the 9 Outcomes identified in the National Skills Agreement.