Information on how you can provide feedback about the Building Women's Careers Program.
On this page:
Feedback and complaints
We are committed to ongoing improvement. If you have feedback about the BWC Program, you can contact complaints@dewr.gov.au. It’s recommended to read the Complaints Factsheet which outlines the department’s feedback process.
Any complaints about the BWC Program received through other avenues will be redirected to complaints@dewr.gov.au in the first instance.
If you have a complaint about a specific partnership project you are invited to send your complaint directly to the relevant project lead organisation. A list of project lead organisations is shown at Discover partnership projects. Any complaints about the partnership projects received through other avenues will be redirected to the project lead in the first instance.
The project lead is the grantee who holds the contract with the Commonwealth and is accountable for the delivery of the project, including memorandums of understanding and contracts with project partners and contractors or sub-contractors.
Each project lead will have their own complaint handling process which will be followed when responding to your complaint.
If you do not receive a satisfactory response to your complaint from the project lead, you are invited to send details to complaints@dewr.gov.au.
Personal information that is provided is protected by law, including under the Privacy Act 1988 (Privacy Act).
Bullying or sexual harassment
If your complaint involves an allegation of bullying or sexual harassment and you do not wish to raise this issue directly with the parties involved, then you may go directly to your relevant local authorities or contact the organisations listed below for advice.
Fair Work Commission
If you are experiencing bullying or harassment you may wish to contact the Fair Work Commission (FWC).
Website: Fair Work Commission
Telephone: 1300 799 675
Australian Human Rights Commission
If you have experienced discrimination, harassment or bullying because of your sex, disability, race or age you can complain to the Australian Human Rights Commission (AHRC). The AHRC uses an informal conciliation process to resolve complaints.
Website: Australian Human Rights Commission
Telephone: 1300 656 419
Contact us
For more information about Building Women’s Careers, contact us at buildingwomenscareers@dewr.gov.au.
If you have queries regarding the BWC Program’s grant process, administration and management, contact the Business Grants Hub at the Department of Industry, Science and Resources on 13 28 46, by web chat, or through the online enquiry form at the business.gov.au website.