Workforce Australia Services Provider Performance Ratings

Excel spreadsheets that detail provider performance ratings, starting from the performance period ending on 30 June 2023.

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Improving transparency of provider performance

On 9 December 2025, the Commonwealth Ombudsman’s second report Fairness in the Targeted Compliance Framework: when decisions are made beyond your control (PDF) was released. As part of the broader department’s response to the recommendations, changes will be implemented to improve the useability and transparency of provider performance. As part of the changes the department will update the Workforce Australia Guidelines - Part B Workforce Australia Services so that a ‘moderate’ performance rating is no longer awarded by the department where there is insufficient data. The department will instead use ‘insufficient data’. This change will be implemented from the December 2025 performance ratings period. Historical data including the September 2025 quarterly ratings published on 18 December 2025 will not be updated.

Workforce Australia Services Provider Performance Ratings – September 2025

Workforce Australia Services Provider Performance Ratings – June 2025

Workforce Australia Services Provider Performance Ratings – March 2025

Workforce Australia Services Provider Performance Ratings – December 2024

Workforce Australia Services Provider Performance Ratings – September 2024

Workforce Australia Services Provider Performance Ratings – June 2024

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Excel spreadsheet that details provider performance ratings for the performance period ending on 30 June 2024. Previous quarterly ratings are also available.

quarter ratings

Workforce Australia Services Provider Performance Ratings – March 2024

Workforce Australia Services Provider Performance Ratings – December 2023

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Excel spreadsheet that details provider performance ratings for the performance period ending on 31 December 2023. Previous quarterly ratings are also available.

Sample of the spreadsheet Workforce Australia Services Provider Performance Ratings – December 2023

Workforce Australia Services Provider Performance Ratings – September 2023

Workforce Australia Services Provider Performance Ratings – June 2023