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Excel spreadsheet that details provider performance ratings for the performance period ending on 31 December 2025. Previous quarterly ratings are also available.

Excel spreadsheet that details provider performance ratings for the performance period ending on 31 March 2026. Previous quarterly ratings are also available.

NESM Regulation Impact Statement, Risk Management Plan and meeting minutes concerning the Points Based Activation System.

NESM Regulation Impact Statement, Risk Management Plan and meeting minutes concerning the Points Based Activation System.

Material containing payments made under contract CN4046635 for research programs.

This factsheet includes answers to common questions about employment services reform.

This factsheet outlines several service elements in employment services that will be reformed to support the delivery of high-quality, tailored services.

The Discussion Paper presents the government’s vision for the future mainstream employment service and invites stakeholders to contribute to the design settings for this future service.

This factsheet outlines how the Government is reforming employment services acknowledging the current on-size-fits-all approach to servicing means too many people are missing out on the opportunity to find suitable employment. 

This factsheet outlines how the new service model will introduce an Employment Goal Plan to support high quality, tailored servicing across all streams. 

This factsheet outlines how the future employment service will introduce a different approach to mutual obligations. 

This factsheet outlines the government’s vision for employment services reform, delivering a system that gives people the best opportunity to secure a well-paid job. 

The government has announced a $312.1 million package of measures to deliver early, significant changes to support a reformed employment services system and improve customer experience. This factsheet provides details of those measures. 

This factsheet explains that the reformed employment service will introduce a new assessment and triaging process.

This factsheet explains that the reformed employment service will introduce a new assessment and triaging process.

This factsheet describes how the government is replacing the one-size-fits-all employment service model with an approach that matches the level and type of support to a person’s need. 

Engaging employers is central to an effective employment services system. This factsheet outlines how the new employment services will make it easier for employers to engage with the system.