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Making a complaint to the department
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The department has mechanisms in place for receiving feedback on our programs and services, as it is integral to our on-going improvement.
Service Guarantee – Workforce Australia Transition to Work (TTW)
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The Service Guarantee for each respective deed reflects the Australia Government's expectations for Workforce Australia employment services to deliver tailored services that support individuals towards employment and ensure they are treated fairly
Information for VET Student Loans Approved Providers
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This page contains resources and information for VET Student Loans (VSL) approved providers.
Reconnection, Employment and Learning (REAL) Project Fund
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The Australian Government has committed $10 million over 4 years to the REAL Project Fund to support initiatives that create new pathways to employment for First Nations people leaving the justice system.
Guide – Increasing student loan amounts
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Guide for VSL providers on not increasing the VET student loan amount of a student for which they have previously been paid.
Documents about the appointment of the Reviewers of the Fair Work Act Amendments
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Documents about the appointment of the Reviewers of the operation of the amendments made by the Fair Work Legislation Amendment (Secure Jobs Beter Pay) Act 2022 and the Fair Work Legislation Amendment (Closing Loopholes) Act 2023.
Support for current and former employees of Annecto
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If you need to speak to someone about the impact your job situation is having on you and/or your family, reach out to a service listed in the Looking after yourself section below.
Local Jobs fact sheet
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The Local Jobs Program brings together businesses and community organisations to connect people to training, jobs and support services, and to support businesses with their workforce needs.
Service Guarantee – Self-Employment Assistance
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The Service Guarantee for each respective deed reflects the Australia Government's expectations for Workforce Australia employment services to deliver tailored services that support individuals towards employment and ensure they are treated fairly
Communiqué – Meeting of the JSC CEO Network Forum – 12 June 2025
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The Jobs and Skills Councils (JSCs) held a JSC CEO Network Forum meeting on Thursday 12 June 2025.
Jobs and Skills Councils Performance Monitoring Arrangements
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Performance monitoring arrangements for Jobs and Skills Councils provide a structure for demonstrating the value and success of JSCs, identifying opportunities for improvement, and understanding overall performance across the program.
RFFR Statement of Applicability (SoA) Template
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The Statement of Applicability (SoA) template includes controls from contractual obligations, Australian Government Information Security Manual (ISM) and ISO27001 Annex A.
Support for current and former employees of Toowong Private Hospital
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If you need to speak to someone about the impact your job situation is having on you and/or your family, reach out to a service listed in the Looking after yourself section below.