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There are multiple safeguards in place in the New Employment Services Trial (NEST) and the Online Employment Service (OES) to ensure job seekers in Digital Services have access to the support they need to get the most out of the digital platform.

This guidance material provides managers and staff with practical supports to aid the design and introduction of flexible work that meets overall business needs.

This guidance material is a step-by-step guide to planning, developing, implementing and sustaining a supported returner program.

This guidance material helps businesses design and adopt more supportive approaches for parents without compromising business needs.

Career Transition Assistance Panel Deed 2019-2022 incorporating the changes made under General Deed Variation Number 3

Hospitality and Facilities Management role profile

Care sector - Administration role profile

Care sector - Coordination and Management role profile

This page provides the following resources: 

Residential Aged Care Support Worker role profile

A step by step guide to developing your “employer pitch” for the aged care and disability services sector.

Tips for developing your résumé and a generic example of a care and support sector résumé with tips on what to include.

In-Home Support Worker role profile

Tips for preparing for your interview and some example aged care and disability services interview questions. 

Terms of Reference - New Employment Services Model Reference Group