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This document will assist Quality Audits and Conformity Assessment Bodies (CABs) with guidance for the Quality Assurance Framework requirements.

The Local Jobs Plan sets out the training and employment challenges and priorities of the region, and associated strategies that will drive the design and implementation of projects to address these challenges.

The Local Jobs Plan sets out the training and employment challenges and priorities of the region, and associated strategies that will drive the design and implementation of projects to address these challenges.

The Service Guarantee outlines what participants can expect from the service. All providers and mentors must follow the Service Guarantee.

Parent Pathways Deed 2024-2027.

This supplementary guidance provides greater clarity on the importance of including Model Clauses or suitable terms and conditions in contracts that require the Supplier to obtain consents that will allow the Department of Employment and Workplace

List of the Parent Pathways providers by Employment Region.

This document provides a summary of programs under Workforce Australia.

A joint review of the operation of the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Act 2022 (Secure Jobs, Better Pay Act) and of the amendments made by Part 16A of Schedule 1 of the Fair Work Legislation Amendment (Closi

The National Customer Service Line (NCSL) Service Guarantee reflects the quality of service our clients can expect of the NCSL. It sets out the minimum level of service clients contacting the NCSL can expect to receive.

Excel spreadsheet that details provider performance ratings for the performance period ending on 30 June 2024. Previous quarterly ratings are also available.