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Workforce Australia - Points Based Activation System training module
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This module gives providers the information they need to support participants to meet their mutual obligations using the Points Based Activation System (PBAS).
Workforce Australia - Provider Performance Framework training module
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The Workforce Australia Services Provider Performance Framework training module is currently being reviewed. A refreshed version will be available in 2025.
Explainer – Workforce Australia and Points Based Activation System (PBAS)
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On 4 July 2022, Workforce Australia replaced jobactive, the Australian Government’s employment service.
Notice of debt removal - College of Creative Design and Arts
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New legislation commenced on 1 January 2019 allowing the removal of VET FEE-HELP debt incurred because of inappropriate conduct by a VET FEE-HELP provider or their agent.
Workforce Australia Guidelines – Part A Universal Guidelines
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Workforce Australia Guidelines – Part A: Universal Guidelines, effective 1 October 2024.
Workforce Australia Guidelines – Part B Workforce Australia Services
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Workforce Australia Guidelines – Part B: Workforce Australia Services, effective 1 July 2025.
Workforce Australia Guidelines – Part B Career Transition Assistance
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Workforce Australia Guidelines – Part B: Career Transition Assistance, effective 1 July 2025.
Workforce Australia Guidelines – Part B Employability Skills Training
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Workforce Australia Guidelines – Part B: Employability Skills Training, effective 1 July 2025.
Workforce Australia Guidelines – Part B: Self-Employment Assistance
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Workforce Australia Guidelines - Part B: Self-Employment Assistance, effective 1 January 2025.
Workforce Australia Guidelines – Part B Transition to Work
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Workforce Australia Guidelines – Part B: Transition to Work, effective 1 July 2025.
Workforce Australia - Progress Payments training module
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This module provides scenarios to demonstrate the practical application of progress payment policy with the aim of helping provider staff know when they can and cannot claim progress payments.
Workforce Australia overview - for employment peak bodies
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The department recently gave an overview of Workforce Australia in a presentation to representatives from community and employment peak bodies, including updates on transition and the external communications strategy.
Quality Principles Quality Auditor Application
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Application form to become a department approved Quality Auditor and able to undertake Quality Principles audits with Workforce Australia Services Providers.
Quality Principles Quality Auditor Application Guidance Note
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Provides further detail on the Quality Assurance Framework and the Quality Auditor application process.
QAF Guidance for Conformity Assessment Bodies
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This document will assist Quality Audits and Conformity Assessment Bodies (CABs) with guidance for the Quality Assurance Framework requirements.
Quality Principles Quality Auditor Deed
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The Deed sets the terms and conditions of being a department approved Conformity Assessment Body.
Quality Principles Quality Auditors List
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The Department is now accepting applications from Conformity Assessment Bodies (CABs) interested in being included on the Quality Auditor List for the Quality Assurance Framework (QAF).
Workforce Australia Services Deed of Standing Offer 2022-2028
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This is the Workforce Australia Services Deed of Standing Offer 2022 to 2028, effective 1 January 2025, as issued to Workforce Australia Employment Services Providers.