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Employment Services Reform
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The Hon Amanda Rishworth MP, Minister for Employment and Workplace Relations, addressed the National Press Club today to announce a once-in-a-generation reform to employment services.
2026–27 Budget
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The 2026–27 Budget invests in employment, workplace relations, and skills initiatives to help Australians find secure work, build careers and ensure businesses can access the skilled workers they need.
Shaping the future of employment services Discussion Paper
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The Shaping the future of employment services Discussion Paper presents the government’s vision for the future mainstream employment service and invites stakeholders to contribute to the design settings for this future service.
Shaping the future of employment services - submission template
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The submission template guides you through the questions outlined in the Shaping the future of employment services Discussion Paper. You can complete the questions in this template, save the document and upload it as your submission.
How to make a submission guide
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This guide outlines the options and helps you make a submission in response to the Shaping the future of employment services Discussion Paper.
Employment services reform questions and answers
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This factsheet includes answers to common questions about employment services reform.
The future employment services system framework
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This factsheet explains the future employment services system framework, including 4 core ideals for the future system, 3 system streams, and 7 service elements.
Service elements
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This factsheet outlines several service elements in employment services that will be reformed to support the delivery of high-quality, tailored services.
Lived Experience Panel FAQs
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Frequently Asked Questions relating to the Employment Services Reform Lived Experience Panel and the Expression of Interest process.
Why is the government reforming employment services?
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This factsheet outlines how the Government is reforming employment services acknowledging the current on-size-fits-all approach to servicing means too many people are missing out on the opportunity to find suitable employment.
Employment Goal Plan
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This factsheet outlines how the new service model will introduce an Employment Goal Plan to support high quality, tailored servicing across all streams.
Lived Experience Panel 2026 – Expression of Interest form
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Use this offline form to submit your expression of interest to join an employment services User Lived Experience panel to share your experience and help improve future employment services.
A new approach to mutual obligations
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This factsheet outlines how the future employment service will introduce a different approach to mutual obligations.
The future system
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This factsheet outlines the government’s vision for employment services reform, delivering a system that gives people the best opportunity to secure a well-paid job.
A new approach to finding work
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This factsheet describes how the government is replacing the one-size-fits-all employment service model with an approach that matches the level and type of support to a person’s need.
Delivery of high-quality services
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This factsheet explains that the reformed employment service will introduce a new assessment and triaging process.
New assessment and triaging
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This factsheet explains that the reformed employment service will introduce a new assessment and triaging process.
A new approach to engaging employers
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Engaging employers is central to an effective employment services system. This factsheet outlines how the new employment services will make it easier for employers to engage with the system.