ParentsNext supports parents and carers who receive Parenting Payment to plan and prepare for work by the time their youngest child starts school.

Support includes help with developing skills, training or work experience, help arranging financial support for job preparation skills, training and other work-related expenses or connecting to local support services such as counselling.

For the latest COVID-19 health advice updates and information about temporary contingency arrangements for ParentsNext participants, please visit the COVID-19 page for job seekers

Who is ParentsNext for?

ParentsNext is for parents and carers who:

  • Have received Parenting Payment for the last 6 months
  • Care for a child over 9 months and under 6 years of age
  • Have not reported paid work to Centrelink in the last 6 months.

Centrelink will contact parents and carers, and if they are required to participate, refer them to a ParentsNext provider.

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ParentsNext requirements

There are 4 main things you need to do while in ParentsNext to keep receiving Parenting Payment.

1. Attend appointments with your ParentsNext provider:

  • This is a chance to talk to your provider about your education and employment goals and your progress against these.
  • After the first interview (which is generally face-to-face), appointments can be conducted flexibly if more appropriate to the participant’s circumstances and both the provider and participant agree.
  • Appointments need to be held at least once every 3 months.

2. Choose activities:

  • Parents in ParentsNext are asked to do activities to help prepare them for work.
  • You will be asked to choose an activity that is a suitable fit with your family life and education/employment goals.
  • If an activity doesn’t suit or stops working for you, please let your provider know.

3. Make and agree to a Participation Plan:

  • Your Participation Plan records your education and work goals.
  • It outlines the activities, reporting requirements and appointments you have agreed to do.


  • Parents in ParentsNext may be asked to do two kinds of reporting: to report any income earned to Centrelink via myGov or Express Plus Centrelink app, and report your attendance at the activities in your Participation Plan via the job seeker app.
  • Your ParentsNext Participation Plan will record what you need to report.
  • If you miss a requirement, you will receive a text message, an email or an inbox message to advise you to contact your provider straight away.
  • If you miss a requirement and do you not contact your provider, your payment may be put on hold*.

*Participants who are in the Green Zone or Warning Zone on their dashboard will have two business days to contact their provider before their payment is put on hold. See the Two day business payment suspension Fact Sheet for more information.

ParentsNext participant stories

Stories of ParentsNext participants and how the program has helped them find their next step.

lady sitting at desk with laptop

ParentsNext providers

ParentsNext providers can offer help with:

  • Finding a course or work experience
  • Connecting you with other parents and local support services
  • Arranging financial support for child care and study
  • Writing a resume and job interview practice
Groups of people sitting at a table with laptops