The following is a list of all the resources that are associated with Workforce Australia.

Service Guarantee - Workforce Australia Transition to Work (TTW)


The Service Guarantee for each respective deed reflects the Australia Government's expectations for Workforce Australia employment services to deliver tailored services that support individuals towards employment and ensure they are treated fairly, respectfully and in a culturally sensitive way.

Workforce Australia_Service Guarantee - TTW_A4_ACC.pdf

Transition to Work Consultation Paper


This paper forms part of the Department of Education, Skills and Employment’s (the Department) consultation with stakeholders to inform the content for the (RFT) for the new Transition to Work service to commence on 1 July 2022. It should be noted that while there are several elements within this paper that are open for feedback, such as program implementation, the Transition to Work policy is settled and is not subject to change.

TtW Complaints, Compliments and Suggestions


This document sets out the steps to follow if you are concerned about the service you are receiving from your Transition to Work provider.