If you need to speak to someone about the impact your job situation is having on you and/or your family, reach out to a service listed in the Looking after yourself section below.
On this page:
How can we help you?
If you would like a government support officer to contact you, please tell us about the assistance you need by filling out the form below:
Support for Tahmoor Coal workers and families
Help with finding work
Immediate assistance is available to all retrenched workers to help you find a job, access training or help you decide on your next steps.
Below is a list of the types of support available to help you find work as quickly as possible.
| Guidance, support and referrals to useful services | Job Coordinators are on the ground in your region and can connect you with programs, services, funding opportunities and resources in your local area. | Natalie Whitton Andrew Wales |
|---|---|---|
Free support with:
| Workforce Australia is the Australian Government’s employment service. If you have been retrenched, you and your partner can access immediate support up to 3 months before and up to 6 months after your retrenchment date. You don’t need to be eligible for Income Support payments to access this support. Find a provider - Workforce Australia Enter your location and select “Workforce Australia Provider Services” from the left-hand side menu to find a Provider near you. | Jobs Statewide – Picton Sarina Russo Job Access – Picton Global Skills – Picton |
Specialised employment support
| Support for people aged 45 years and over | Personalised assistance and practical support with job searches and applying for a job, identify your existing skills and how they can transfer to a new job or industry. Build your confidence, improve your computer skills, and identify the job opportunities in your local area. | Career Transition Assistance |
|---|---|---|
| Job support for Young People aged 15-24 | Support for young people aged 15-24 to find work (including apprenticeships and traineeships), training and local community services. | Transition to Work |
| Job support if you’re living with Disability | A Disability Employment Service (DES) Provider can help you find suitable work. | Job Access Call: 1800 464 800 |
| Employment Services National Customer Service Line | Call or email if you need help with finding a Provider or have questions about programs or services. | Call: 1800 805 260 |
New South Wales family assistance and local support
DCJ Community Services Centres
| Office | Address | Phone |
|---|---|---|
| Bankstown | Level 5, 2-14 Meredith Street Bankstown NSW 2200 | 02 9781 5500 |
| Highlands Hub | Shop 6, 130 Main Street Mittagong NSW 2576 | 02 4621 5600 |
| Macarthur | 6 Lithgow Street Campbelltown NSW 2560 | 02 4621 5600 |
| Fairfield | 360-362 The Horsley Drive Fairfield NSW 2165 | 02 9722 4088 |
| Ingleburn | 6 Lithgow Street Campbelltown NSW 2560 | 02 9765 6111 |
| Liverpool | 35 Scott St Liverpool NSW 2170 | 02 8778 3300 |
| Family Assistance | Department of Communities and Justice works with children, adults, families, and communities to deliver services with a collaborative approach. | Department of Communities and Justice |
| Training Services NSW | Training Services NSW offers Recognised Prior Learning (RPL), accreditation and training assistance. | Call: 13 28 11 |
| The Department of Social Services | The Department of Social Services has an online Service Directory where you can search by your location for a variety of supports, including food relief and parent support services. | The Department of Social Services |
Information about resumes, job applications and interviews
In most cases, you will need a resume to apply for a new job.
Links to tips and information about creating or updating your resume can be found below. If you are not comfortable creating a resume yourself, or you don’t have a friend or family members who can help you, contact a Workforce Australia Provider in your local area.
| Resume tips | Learn how to create a resume that shows how your skills and experience suits the job. | Resume 101: What needs to be in them (and what stays out) – Workforce Australia Online learning module |
|---|---|---|
| Write a cover letter | Learn how to write an effective cover letter that will get you noticed. | Writing a cover letter – Workforce Australia Online learning module |
| Tailoring job applications | Find out about the different ways that employers recruit and how to apply for jobs correctly. | Job applications 101: What goes into one and what it says about you – Workforce Australia Online learning module |
| Prepare for a job interview | Prepare for job interviews by practising responses to common interview questions. |
Financial assistance and advice
| Request for Rate Relief Application | Impacted workers affected by this closure may be eligible for rate relief under Council’s hardship policy. | Wollondilly Shire Council – Rates council@wollondilly.nsw.gov.au 62-64 Menangle Street Call: 02 4677 1100 |
|---|---|---|
| Financial assistance | People older than 22 and below the pension age may be eligible for income support payments. * a copy of your Letter of Termination (or Consultation Letter) and your last payslip will be required. | Payment and Service Finder Apply online or call: 132 850 |
| Financial Information Service | Services Australia’s free Financial Information Service is available to everyone. | Call: 132 300 (Say “Financial Information Service” when prompted). |
| Financial counselling | If you feel concerned about your financial situation, speak with a financial counsellor as soon as possible. | National Debt Helpline Mob Strong Debt Helpline, for Indigenous Australians |
Redundancy and entitlements information
| Advice for anyone that has lost their job | Information and links to redundancy information and services available to anyone experiencing job loss, including redundancy. | What’s Next? |
|---|---|---|
| Redundancy pay and entitlements | The Redundancy Information Statement (RIS) outlines your rights and entitlements when you’ve been retrenched. | Redundancy Information Statement |
| Tax and Retirement | ATO information about redundancy payments. | ATO – Redundancy and Early Retirement |
Emergency Relief
| The Salvation Army NSW | Access financial assistance and support if you are having trouble paying bills, buying food or you feel overwhelmed by your financial situation. | The Salvation Army Australia – Believe in good Call: 02 8775 7988 |
|---|---|---|
| Wesley Community Services | Wesley Emergency Relief is available to individuals and families experiencing financial hardship. Contact the Wesley Mission’s head office or your local provider of Wesley Financial Relief. | Emergency relief | Help for essentials Head office: 02 9263 5555 |
| Foodbank | Find food relief in your area by entering your postcode. | Find Food |
| OzHarvest Australia | Search for charities providing food near you. | Search Food Help For Individuals |
Looking after yourself
| Crisis assistance support and mental health | Family and Community Support Services, Crisis support, Mental health support | Community Links Wellbeing 6 Harper Close Tahmoor NSW 2573 02 4683 2776 |
|---|---|---|
| Health and Wellbeing | Losing your job can be a difficult time. Talk to someone about taking care of you and your family’s mental health. | Beyond Blue |
| Support for young people | Mental health support for young people aged 16-25 years. | Headspace National Youth Mental Health Foundation |
| Support for Aboriginal & Torres Strait Islanders | 13YARN is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week. 13YARN empowers their community with the opportunity to yarn without judgement and provide a culturally safe space to speak about their needs, worries or concerns. | 13YARN (13 92 76) 13YARN - 24/7 Crisis support for Aboriginal and Torres Strait Islanders |
| Mental Health Line | NSW Health’s 24/7 statewide and free phone service which links people with NSW mental health services. | Mental Health Line Call: 1800 011 511 |
Other helpful resources
| Mature Age Hub | Information on services and supports specifically for mature aged workers looking for work or wanting to upskill. | Mature Age Hub |
|---|---|---|
| Search Job Vacancies | Search Workforce Australia’s current job vacancies. | Workforce Australia for Individuals - Job Search |
| Changing careers | Help with identifying careers or jobs that match your skills and experience. | Job Switch |
| Training and job options | Advice on looking for work, finding training or exploring other job options. | Your Career |
| State government support | Supports available in your State. | Skills NSW |
Contact
For any enquiries about employment supports and programs and other services, please email the Retrenchments team at the Department of Employment and Workplace Relations at retrenchment@dewr.gov.au.
Please consider any personal or sensitive information you include, as it may be shared with another government agency or authorised parties.