Resources

The following is a list of all the resources that are associated with Workforce Australia.

Service Guarantee - Workforce Australia - Career Transition Assistance (CTA)

Created:

The Service Guarantee for each respective deed reflects the Australia Government's expectations for Workforce Australia employment services to deliver tailored services that support individuals towards employment and ensure they are treated fairly, respectfully and in a culturally sensitive way.

Workforce Australia_Service Guarantee - CTA-A4.pdf

Pathways to Employment for mature age job seekers

Created:

Career Transition Assistance (CTA) helps mature age job seekers, aged 45 years and older, to increase their employability and become more competitive in the labour market. Find out about other support programs you could do before you begin CTA and the programs you can do after you’ve completed CTA to help build on what you’ve learnt.

Pathways to Employment for mature age job seekers

Managing Career Transition Assistance Guideline

Created:
Modified:

Career Transition Assistance (CTA) is a program for mature-age job seekers aged 45 years and over, providing practical assistance to increase employability and competitiveness in the local job market.

Job seekers aged 45 years and over are eligible to be Referred to CTA by their Employment Provider, New Employment Services Trial (NEST) Provider, or by the Department’s Digital Services Contact Centre (DSCC). Volunteer job seekers, without mutual obligation requirements, are also able to participate in CTA.

CTA Providers, Employment Providers and NEST Providers are expected to collaborate to ensure appropriate referrals and that each Participant achieves the maximum benefit possible.

CTA runs for 8 weeks and can be used to meet a job seeker’s mutual obligation requirements and will fully meet a job seeker’s Annual Activity Requirement during participation in CTA.

CTA commenced as a Trial in 5 Employment Regions and rolled out nationally on 1 July 2019. This Guideline applies to CTA Providers delivering services under the Career Transition Assistance Panel Deed 2019-2022 (the Deed) only. CTA Providers delivering services under the Career Transition Trial Panel Deed 2018-2022 should refer to the Delivering the Career Transition Assistance Trial Guideline.

Managing Career Transition Assistance Guideline

Created:

Career Transition Assistance (CTA) is a program for mature-age job seekers aged 45 years and over, providing practical assistance to increase employability and competitiveness in the local job market.

Job seekers registered with a jobactive Provider are eligible to be Referred to CTA by their jobactive Provider. Volunteer job seekers, without mutual obligation requirements, are also able to participate in CTA. CTA and jobactive Providers are expected to collaborate to ensure appropriate referrals and that each Participant achieves the maximum benefit possible.

CTA runs for eight weeks, and can be used to meet a job seeker’s mutual obligation requirements and will fully meet a job seeker’s Annual Activity Requirement during participation in CTA.

CTA commenced as a Trial in five Employment Regions and rolled out nationally on 1 July 2019. This Guideline applies to CTA Providers delivering services under the Career Transition Assistance Panel Deed 2019-2022 only. CTA Providers delivering services under the Career Transition Trial Panel Deed 2018-2022 should refer to the Delivering the Career Transition Assistance Trial Guideline.