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If you allow students to sign an electronic communication to you, you must have in place a method the student can use to:
- identify themselves in the communication
- indicate their approval of the information communicated.
Where the method is used, the student is taken to have signed the communication and indicated their approval of the information.
For example, the identification method could involve the student using a student identification number issued by you. If you use this method, you must:
- verify the identity of each student to whom you issue a student identification number
- take all reasonable precautions to ensure there is no unauthorised access to, or use of, a student identification number you issue
- advise each student to whom you issue a student identification number that they are personally responsible for protecting their student identification number.
Electronic communications between you and students or between you and the Commonwealth must be conducted by means of systems that:
- are secure
- provide for disaster recovery
- are sufficiently up to date.
You must ensure the IT system to be used for giving the information is:
- accessible – you have informed the student the information or document is to be given using the system, and have authorised the student to use the system
- secure – so the student’s information or documents can be accessed only by persons authorised by the student
- able to store information so it is readily accessible by the student
- accessible in respect of applications for a VET Student Loan.
Legislation: Rules s 151, s 153, s 154