On this page:
When you publish information about VET Student Loans on your website you should ensure the content is published in a way that meets the requirements of both the Rules and the Act, including that the information must be easily accessible without provision of login information.
You must publish:
- the student entry procedure, specifying
- the requirements relating to student academic suitability
- the process for assessing a student’s competence in reading and numeracy, including the VET Student Loans approved assessment tool used and communication of the assessment results
- how you will treat students and handle students’ personal information, including the information you collect and verify when they apply for VSL
- the processes and procedures for a student to withdraw from an approved course and also publish cancellation of enrolment processes
- your tuition fees for each part of the approved course (that is, unit/subject) (no later than the day before a student enrols in a course)
- any variation to tuition fees if allowed, and the procedure for charging fees other than tuition fees
- census days for each course you provide, or intend to provide, on or before the earliest enrolment date for a course or part of a course
- any allowable variation to the census days.
- your process and procedure with dealing with students’ complaints, including how they can seek a review without discrimination
- how students’ HELP balances are re-credited and other information relating to reviewable decisions
- your procedure covering required actions when you default in relation to a student and how you will meet your obligations as a replacement provider to students enrolled in a replacement course.
Please use the Publishing processes and procedure checklist [Appendix K] to ensure you meet all the requirements.
Legislation: Act s 12, s 55–59, s 68, Rules s 75–79, s 80–82, s 84–94, s 115, s 126–127, s 132–134, s 144–146