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Evaluation is the systematic and impartial assessment of a policy or program. Evaluations aims to inform future policy development, drive continuous improvement and innovation, and contribute to transparency and accountability.
Employment services evaluations typically assess program and policy appropriateness, efficiency and whether outcomes are being delivered as intended, generating evidence to inform decision-making and continuous improvement.
Our evaluations focus on gathering accurate and meaningful evidence and insights through:
- analysing departmental administrative data
- surveys of employment services providers, job seekers, employers, and other stakeholders
- interviews and focus groups
- analysis of other available data
The evaluation reports are ordered by approximate year, with the most recent first. Where available, and not included in the evaluation report itself, key findings and departmental responses are also included.
We aim to provide documents in an accessible format. If you're having problems accessing any of these documents, please contact us for help.