Glenda changed her story with the help of Career Transition Assistance

Glenda standing with her Career Transition Assistance facilitator

This story was first published on Friday 3 September 2021. If you wish to use this content, please contact to confirm that the information is still current.

CTA opened a world of opportunities for Glenda and helped her land a great job.

Glenda had been working in hospitality for more than 10 years. She wanted a career in a different industry but didn’t know where to start and wasn’t sure how to use her previous experience to find another job.

 All that changed after she enrolled in Career Transition Assistance (CTA) with her local CTA Provider – the Enterprise and Training Company. 

Through the eight-week CTA course, the facilitators helped Glenda improve her digital literacy skills such as using computers, tablets and smart phones. She built confidence, set career goals, improved her job search skills, and learned how to tailor her resume and apply for jobs online.

“Things have changed, everything is online now, that wasn’t our generation. The CTA course enlightened us all of where we needed to go,” Glenda said.

With improved skills and confidence Glenda found a new role as a customer service representative in a call centre.

“I now spend my days calling people who have pledged donations to charities. My office has views over the high-rise buildings and the beach,” she said.

The CTA facilitators specialise in delivering training for adults and, according to Glenda, it’s a great environment for learning. 

“Learn more about yourself through the CTA program. I highly recommend it. It was such a positive vibe and was a joy, I couldn’t wait to get there,” Glenda said.
Now is the time to ‘Change Your Story’.

Adult Learners Week run from 1- 8 September! Celebrate the benefits of life-long learning by challenging yourself to learn a new skill or try a new direction. Anything is possible.

Watch Glenda’s story

More information

CTA is a program for mature-age job seekers aged 45 years and over. Participants receive practical assistance to learn new skills to improve their chances of finding a job and increase their competitiveness in the local job market.

CTA is available to eligible job seekers in jobactive, digital and online employment services to anyone 45 and over. If you are not registered with any of the above services, you can talk to Services Australia.

Correct at time of publication.