Support for current and former employees of Annecto

If you need to speak to someone about the impact your job situation is having on you and/or your family, reach out to a service listed in the Looking after yourself section below.

Support is available

The Australian Government provides a wide range of supports and services for any worker who loses their job.

Immediate assistance is available to all retrenched workers to help you find a job, access training or help you decide on your next steps.

Below is a list of the type of supports available to help you find work as quickly as possible.

Information session

The Australian Government will deliver an information session to highlight the free supports and services that are available to help you find a new job, access training and get financial advice.

When is the session?2pm – 3pm (AEST), Tuesday 8 July 2025 via Microsoft Teams
How can I access the information session?

A link to the session and instructions to join have been shared with the administrators McGrath Nicol, who will share with employees.

The session will be recorded.

 

Who can I contact if I have questions about the information session?Please email the Retrenchments team at the Department of Employment and Workplace Relations on retrenchment@dewr.gov.au.

Fair Entitlements Guarantee

The Fair Entitlements Guarantee, or FEG, is a scheme the department administers which pays outstanding entitlements to workers after the liquidation or bankruptcy of their employer. To confirm if you may be eligible for FEG, please refer to the FEG Eligibility fact sheet.

Financial assistance and advice

Financial assistance

Australian citizens, holders of a permanent visa or holders of a protected Special Category Visa who are older than 22 and below the pension age may be eligible for income support payments.

* a copy of your Letter of Termination (or Consultation Letter) and your last payslip will be required.

Payment and Service Finder

Apply online or call: 132 850

Financial Information ServiceServices Australia’s free Financial Information Service (FIS) is available to everyone.Call: 132 300
Financial CounsellingIf you feel concerned about your financial situation, speak with a financial counsellor as soon as possible.

National Debt Helpline
Call: 1800 007 007

Mob Strong Debt Helpline, for Indigenous Australians
Call: 1800 808 488

Emergency relief supportThe Australia Red Cross provides limited emergency relief to people on temporary visas who are experiencing financial hardship and vulnerability.

Emergency relief support for temporary visa holders | Australian Red Cross

Emergency relief eligibility checker | Australian Red Cross

Information in your languageRead, listen to or watch information in your language about Service Australia payments and services.Information in your language - Accessing our services - Services Australia

Looking after yourself

Health and WellbeingLosing your job can be a difficult time. Talk to someone about taking care of you and your family’s mental health.

Beyond Blue
Call: 1300 22 4636

Lifeline Australia
Call: 13 11 14

Support for young peopleMental health support for young people aged 16-25 years.Headspace National Youth Mental Health Foundation
Call: 1800 650 890

Help with finding work

Advice for anyone that has lost their jobInformation and links to redundancy information and services available to anyone experiencing retrenchment.What’s Next?

Free support with:

  • Resumes
  • job searches
  • interview techniques
  • employment programs
Workforce Australia is the Australian Government’s employment service. If you have been retrenched and have a legal right to work in Australia, you and your partner can access immediate support for up to 3 months before and up to 6 months after your retrenchment date. You don’t need to be eligible for Income Support payments to access this support.Find a provider – Workforce Australia
Enter your location and filter to “Workforce Australia Employment Services” to find a Provider near you.
Support for people aged 45 years and overPersonalised assistance and practical support with job searches and applying for a job, identify your existing skills and how they can transfer to a new job or industry. Build your confidence, improve your computer skills, and identify the job opportunities in your local area.Career Transition Assistance
Job support for young people aged 15-24Support for young people aged 15-24 to find work (including apprenticeships and traineeships), training and local community services.Transition to Work
Job support for people with disabilityA Disability Employment Service (DES) Provider can help you find suitable work.Job Access
Call: 1800 464 800
Employment Services National Customer Service LineCall or email if you need help with finding a Provider or have questions about programs or services.Call: 1800 805 260
Email: NationalCustomerServiceLine@dewr.gov.au

Information about resumes, job applications and interviews

Resume tipsLearn how to create a resume that shows how your skills and experience suits the job.

Write a resume

Resume 101: What needs to be in them (and what stays out) - Workforce Australia Online learning module

Write a cover letterLearn how to write an effective cover letter that will get you noticed.

Write a cover letter

Writing a cover letter – Workforce Australia Online learning module

Tailoring job applicationsFind out about the different ways that employers recruit and how to apply for jobs correctly.Job applications 101: What goes into one and what it says about you – Workforce Australia Online learning module
Prepare for a job interviewPrepare for job interviews by practising responses to common interview questions.

Prepare for a job interview

How to present yourself professionally

Other helpful resources

Mature Age HubInformation on services and supports specifically for mature aged workers looking for work or wanting to upskill.Mature Age Hub
Search job vacanciesSearch Workforce Australia’s current job vacancies.Workforce Australia for Individuals – Job Search
Changing careersHelp with identifying careers or jobs that match your skills and experienceJob Switch
Training and job optionsAdvice on looking for work, finding training or exploring other job options.Your Career

Contact

For any enquiries about employment supports and programs and other services, please email the Retrenchments team at the Department of Employment and Workplace Relations on retrenchment@dewr.gov.au.

Please consider any personal or sensitive information you include, as it may be shared with another government agency or authorised parties.