Second Transition Survey – results and methodology

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The department has recently conducted a survey of participants asking about their experiences of the transition to Workforce Australia.

The survey ran from 8 August to 25 August 2022, with participants asked about their understanding of Workforce Australia, communication methods, accessing information about the changes and general disruption to participant services.

Of those who were invited, 17.2 per cent (or around 2,800 people) responded to the survey, either online or by phone.

The results, provided below, are reported for respondents overall, as well as being broken down by several key demographics. The survey methodology is also provided.

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Creation Date
FOI Reference
Department of Employment and Workplace Relations
Department of Employment and Workplace Relations
Publication Category
Departmental document
English / Australian English

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