Retail is the selling of goods or services. Working in this sector is a great way to enter the workforce and is an excellent entry point to a promising career. The skills you'll learn on the job can prepare you for a variety of well-paid positions in the sector with roles such as team supervisor, store manager, buyers, merchandisers and corporate roles. The different areas you could be employed in include grocery, fast food and beverage, home and lifestyle, clothing, office and building supplies, specialty outlets and small business. All these options could be in either a physical store or online setting.

On this page:

Exploring the sector

About the sector

You can find out more about the type of people who work in retail on the National Skills Commission website, including what level of schooling they generally have and more.

Jobs Showcase

Find out more about how to launch your career in the retail sector by watching this webinar:

Your Career

Find out more about the top five retail occupations on the Your Career website:

Skills Road

Find out about the tasks associated with leading retail jobs and the type of person they suit, including:

Australian Apprenticeship Pathways

Explore what apprenticeships and traineeships look like in the retail industry.

Take a Literacy and Numeracy quiz to check whether your literacy and numeracy skills are suitable for the retail industry.

Applying for jobs in the sector

Industry jobs boards and vacancies

Online job boards are designed to streamline the application process and make finding a job easier. The built-in features of job boards can free up your time to do in-person job searches or work on extra education to enhance your career. With so many benefits to using job boards, it just makes sense to sign up for a few to help you make the most of your job search time and locate as many potential career opportunities as possible. Automated emails, customised searches and the ability to apply with a few clicks make job search boards one of the best tools for any serious job hunter.

  • Check out the Australian Retailers’ Association jobs board
  • Go to Workforce Australia to search for vacancies
  • View Retail Employers Hiring Now on the Jobs Hub (you can use the Jobs Hub to find vacancy listings on jobs boards, employer websites and with recruitment agencies)

Find out how to get that job in retail

Read employer insights about jobs in retail on the Job Jumpstart website:

Review the Department’s 2021 webinar series – ‘win that retail job’

Webinar one: How to tailor your résumé for retail