New employment servicing arrangement for Broome

A new employment servicing arrangement will be trialled in Broome from 1 November 2023 until 30 June 2025.

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Broome Employment Services Provider

The Department has engaged First Nations provider, East Kimberley Job Pathways to deliver Broome Employment Services.

Details of the new employment servicing arrangement

Broome Employment Services has been designed to better suit the unique local context and needs of people in Broome who use employment services. The objectives and principles of Broome Employment Services is similar to Workforce Australia Services, with additional supports, including:

  • Australian Public Service (APS) personnel will work alongside the service provider to:
    • support capability and capacity to improve services and employment outcomes for participants.
    • engage and advocate locally to improve coordination across complex program and service landscapes, streamlining pathways for people to address employment barriers and gain secure well-paid jobs.
  • Funding for capability and capacity building and changes to outcome payments in recognition of the local labour market.

Next Steps

In 2024, the Department will commence consultation with participants and other stakeholders on certain aspects of service delivery to ensure it meets their needs and expectations to achieve strong outcomes. This collaboration process will inform a new model for Broome that meets the needs of users and the community.