Career Revive case study - C.ex Group

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Workforce Australia Logo
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Coffs Harbour Ex Services Club Logo

Supporting Women Back to Work

C.ex Group is a registered Ex-Services Memorial and Sporting Club. As part of the Workforce Australia - Career Revive program, C.ex Group aims to:

  • adopt a new and flexible approach to recruit and retain women
  • address negative public perceptions about job security in the hospitality industry, and
  • establish a pathway for skilled and unskilled women to enter and progress within the industry.

C.ex Group has implemented several new initiatives, including:

  • trialling a supported returner program, the Women Back to Work initiative. The program connects women who have been out of work with employment opportunities to support them to transition back to work.
  • connecting with representatives in NSW Justice to investigate the idea of an ex-offender employment program. Pending further investigation, the C.ex Group will conduct a risk assessment of roles and explore future opportunities.
  • providing a safe space for a nursing mother. C.ex Group intends to build a purpose-built safe room for nursing mothers and staff to decompress. The room will be a clean, comfortable and private space.

C.ex Group designed, advertised, implemented and evaluated their pilot returner program within Career Revive. The Ex-Services Memorial and Sporting Club supported Sarah, a new returner, through their program, offering her a permanent, part-time position following a 3-month trial. With C.ex Group’s support, Sarah reported an increase in her confidence levels. Her mentor Amanda reported she showed promise in undertaking future mentoring and training roles.

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Women Back to Work initiative logo
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Right to left - Ex-Services Memorial and Sporting Club supported Sarah, a new returner and her mentor Amanda

C.ex Group intend to review the effectiveness of the program pilot and increase its size to recruit more returners in coming months.

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Career Rive Gold Medal Icon

The business has successfully implemented a Supported Returner Program, with proof of positive employment outcomes for women returning to work following a career break.