The diversification of recruitment approaches has resulted in the more efficient hiring of casual, part-time, and full-time staff. This has helped eased some of the workforce pressure in certain parts of Encompass, particularly for domestic cleaner and Community Support Worker roles.
Encompass will trial a pilot returner program in September 2021. The pilot returner program will run for twelve months and will hire, train and retain two disability support workers. If successful, the pilot returner program will be expanded to recruit returners every six months.
The Career Revive initiative has helped the Encompass team to question its assumptions about talent and engagement, embracing a mindset of continued experimentation. Encompass has also benefited from connecting with a community of businesses experiencing challenges like their own.
In future, Encompass will focus on an organisational restructure and strengthening of governance and corporate supports. This includes HR, finance and management roles so they may continue to support people of all abilities to be amazing.