Seeking feedback from employees will help you ensure that the onboarding process is the best it can be for both employees and the business.
Questions about the employee experience should focus on perceptions of the onboarding process, including the strengths and weaknesses. It is recommended that this occurs through informal and formal channels.
- Tip: Create a short survey for new employees. This should be issued 1 week, 1 month and 6 months into starting their new role.
The survey can cover questions such as:
- What was the best/worst thing about the orientation program?
- Were there any expectations that were not met?
- What do you know now that you wish you knew earlier?